Some notes about work.
I am really enjoying my work at the bookstore. It's all really making sense to me. I pretty much govern myself, choosing if I want to go help customers or if I'd rather stock some shelves. Sometimes I reward myself after a certain amount of shelved books by looking through the postsecret book, or a new recipe book about hot chocolate, or a book about improving your eyesight, or whatever. Then I go back to putting books away. When it's time for my paid break, I just go, sit down and draw for 15 minutes, then come back. There's no manager hanging over my shoulder, I just follow the rules because I am considered able to do so. Fast food feels like kindergarten whereas this is middle school.I work on the half of the upper floor that includes the following sections: Home&Garden, Cooking, Sports, Self Help, Sexuality, Health, Pregnancy&Birth, Weddings, Science, Nature&Pets, Transportation, Reference, and (horror of horrors) Children's books. From that list it sounds like I work in every section, and it almost feels like I do-- it really is the world's biggest bookstore. Anyway, the point is that I spend most of my time hanging around self-help and health. Therefore, I often get customers looking for real help, personal help. These people want books that will guide them through times of trouble in their lives, and they want the right ones. I'm so happy when I can find those for them.
For example: Yesterday, a woman came to me looking for books on very specific topics. She had a daughter with borderline personality disorder who had gotten into using Ketamine in search of the "near death experience" known as the "k-hole". The woman was very level-headed and genuinely worried for her daughter, feeling that if she could just get her daughter more information about her disorder and about the long-term affects of the drugs she was using, that maybe she would stop. The woman was worried that her condition (she was dying, she said, and although she looked healthy enough, she also seemed very tired) had worsened the situation. As you can see, the situation was so important as to almost seem like a soap opera. Well, her and I spend almost an hour searching the store far and wide for something that suited the situation. We managed to find only one resource in the store, but we ordered a bunch of other books through the computer's inventory. The best thing was that she truly appreciated my help... she felt relieved that in a time of such stress she got service that was supportive and specialized and completely non-judgemental.
It's this sort of thing, feeling like I truly made a difference (even if minute), that makes me really enjoy this job. Even if I can't solve their problems for them, maybe I can make their day a little more pleasant.
(robot courtesy of Ben, years ago)










